KLINKE CLEANERS Job Descriptions
Customer Service Representative
Production
Lead Person
Production Assistant
Store Manager
Customer Service Representative
Objective: To ensure excellent customer service to each Klinke Cleaners' customer coming through our door.
Duties:
- Satisfy customer needs
- Handle drop off and pickup
- Create invoices for incoming orders
- Tagging the garments
- A ssembling the orders once cleaning is finished
- Clean work area
Hours: Part time or Full time (30 hours or more) Flexible.
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Production
Objective: To effectively press customers' garments to meet Klinke Cleaners' standards, while keeping our promise of "In by 10:00, ready at 4:00"
Duties:
- Press shirts and/or drycleaning to meet the company's quality standards
- Inspection of garments for any stains
- Keep work area clean
- Assemble pressed garments when necessary
Hours: Part time or Full time (30 hours or more). Flexible hours.
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Lead Person
Objective: To assist the store manager in all operations of the store such as opening and closing the store as well as customer service and production responsibilities.
Duties:
- Able to operate the store in a manager's absence.
- Qualified to open and close the store
- All additional duties listed under "production" and "customer service representative".
Hours: Part time or Full time (30 hours or more). Flexible hours.
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Production Assistant
Objective: To float among all Klinke Cleaners' locations and assist store managers in their daily production.
Duties:
- Trained in all aspects of running a dry-cleaning plant and will be qualified to run a store in a manager's absence.
- All additional duties listed under "production" and "customer service representative".
Hours: Part time or Full time (30 hours or more).
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Store Manager
Objective: To oversee an entire store's daily production and manage the store's revenues and costs while ensuring the quality standards of Klinke Cleaners.
Duties:
- Trained in all aspects of running a dry-cleaning plant
- Qualified to open and close the store and perform the necessary daily paperwork.
- Create a staffing schedule for the other store employees
- Handle employee relations such as interviewing and hiring
- Monitor supplies and place orders when supplies are needed
- All additional duties listed under "production" and "customer service representative".
Hours: Full time.
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